Privacy Policy

Last Updated: 2025.3.29

Pictro AI Privacy Policy

Pictro AI ("we", "our", or "Pictro AI") operates the website pictro.ai (the "Website") and provides AI-powered image transformation services that convert your photos into Ghibli-style artwork (the "Services"). We respect your privacy and are committed to protecting the personal information that you provide while using our Services.

This Privacy Policy describes how we collect, use, process, and disclose your information, including personal data, when you use our Services.

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide Directly

  • Account Information: When you register for an account, we collect your name, email address, and password.
  • Payment Information: When you purchase our Pro or Premium subscriptions, we collect necessary payment details. Please note that complete payment card details are processed by our payment processors, and we do not store your complete payment card information.
  • User Content: We collect the images you upload for transformation, as well as the transformed images you generate.
  • Communications: When you contact our support team, we collect the information you provide.

1.2 Information Collected Automatically

  • Usage Data: Information about how you use the Services, such as the number of images you transform, styles used, and access times.
  • Device Information: Information about the device you use to access the Services, including IP address, browser type, operating system, and device identifiers.
  • Cookies and Similar Technologies: We use cookies and similar technologies to track your Service usage and remember your preferences.

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our Services
  • Process and complete your transactions
  • Improve and personalize your user experience
  • Develop new products and services
  • Communicate with you, including sending service notifications and updates
  • Monitor your compliance with our terms of service
  • Prevent fraud and abuse
  • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who assist us in providing the Services, such as cloud storage providers, payment processors, and customer support tools. These service providers may only use your information as directed by us.

3.2 Compliance with Laws

We may disclose your information if required by law, in response to legal process or government request, or to protect our or others' rights, property, or safety.

3.3 Business Transfers

If Pictro AI is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

3.4 With Your Consent

We may disclose your personal information with your consent.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of electronic transmission or storage is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy. When you delete your account, we may continue to retain certain information to comply with our legal obligations, resolve disputes, prevent fraud and abuse, or enforce our legitimate business interests.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction of or objection to processing of your personal information
  • Data portability
  • Withdrawal of consent

To exercise these rights, please email [email protected].

7. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you discover that we may have collected personal information from a child under 13, please contact us at [email protected].

8. Cookie Policy

We use cookies and similar technologies to track your use of our Services and remember your preferences. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect certain features of the Services.

9. Third-Party Links

Our Services may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites or services, and we recommend that you review the privacy policies provided by those websites or services.

10. International Data Transfers

We may process, store, and transfer your personal information globally. This means your information may be processed in countries outside your country of residence, where data protection laws may differ from those in your country.

11. Privacy Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on the Website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Discord: Join our Discord
Website: pictro.ai

Your voice is crucial for improving our product